The Business Analyst's role is to collaborate with project managers and project sponsors to determine a project's scope and vision in support of the achievement of business requirements. The Business Analyst will elicit, analyze, specify, and validate the business needs of project stakeholders. This includes interviewing stakeholders gathering and compiling user requireme

This position is responsible to answer, resolve, and log incoming customer calls, identify issues, and provide suggestions and long term resolutions related to the supported software. Work closely with supervisor to develop and improve customer service skills, develop ability to use provided support tools, learn effective troubleshooting techniques, and increase product k

Analyzes customer's requirements and application objectives. Works with the customer and/or project manager to gather discovery information; participates in project kickoff, implementation planning and manages to an agreed upon project timeline Follows a project plan to ensure all aspects of the solution are properly set up, configured for proper use aligned to the custom

Provide technical expertise and assistance to win new business opportunities. Develop new technologies in key product line technologies. Participate in trade associations and present papers at technical conferences. Develop industry network. Assist in the development of new and/or revised products according to customer requirements. Develop and maintain comprehensive know

Lead the management and monitoring of highly available replicated cloud systems. Oversee 24/7 Network Operations Center (NOC) operations, maintaining a minimum 99.9% annual uptime. Define golden signals for all services in our core SaaS application. Manage NOC engineer teams, including scheduling and responsibilities. Design PagerDuty escalation policies across various te

Provide technical expertise and assistance to win new business opportunities. Develop new technologies in key product line technologies. Participate in trade associations and present papers at technical conferences. Develop industry network. Assist in the development of new and/or revised products according to customer requirements. Develop and maintain comprehensive know

The Technical Support Analyst provides product and technical support to Follett's customers, answering complex questions on function and usage of our products via telephone or email. Serves as primary liaison between company and customer. Possesses excellent knowledge of company products used by customers and associated technologies. Operates under general supervision. Th

Be a central point of contact while ensuring high levels of customer satisfaction for your assigned customer accounts Maintain regular communication with both the external and internal teams, constantly handling customer expectations Engage with Director and VP Level executives to translate business needs into technical and operational plans Work hands on with Adobe Custo

Under direction from the SVP of Operations, the Enterprise Architect is responsible for creating the strategic plan within the Manufacturing, Site Supply Chain, and Quality domains for digital systems, data reporting, data governance, and integration of artificial intelligence to maximize business process impact and decision making value of data and digitalized processes.

Documents policy and procedures for IT Support Services and resolves escalation for PC technicians for complex troubleshooting. Oversees inventory of all computer equipment and notifies managers of any shortages. Configures, installs, modifies, and repairs personal computers and peripherals. Installs software and checks it to ensure the device is performing according to u

Join Avetta's Dynamic Team as a Senior Product Designer! Are you ready to ignite your creativity and drive innovation as a Senior Product Designer at Avetta? Step into a dynamic role where you'll be at the forefront of revolutionizing supply chain safety, sustainability, and security. Avetta's SaaS platform is the backbone of one of the world's largest supply chain risk n

KUTV, Utah's #1 news station, is looking for Newsroom Interns that will be assigned to various time slots. In this unpaid internship, you will gain an understanding of how the News is produced from start to finish through observational learning and hands on experience. You will play an active role in the newsgathering process every day you walk into the newsroom. If you a

Business Intelligence Developer Job Locations US CO Denver | US CO Denver | US ND Fargo | US CA Irvine | US CA Laguna Hills | US UT Lehi | US NV Las Vegas | US CA Long Beach | US CA Menlo Park | US MN Minneapolis | US OK Oklahoma City | ... ID 2024 7287 Category Corporate IT Position Type Full Time Work Option(s) Hybrid Who We Are Eide Bailly is one of the top 25 CPA and

Who are we? Established in 2017, tru fru changed the way America snacks forever. tru fru is a Utah based company that rapidly ascended the "permissible indulgence" space by innovating a "better for you" 100% real fruit immersed in premium chocolate indulgence to retail outlets nationwide. Winning consecutive most innovative product awards at Sweets & Snacks in 2019, 2021,

In this role, you will work with multiple engineering disciplines to help ensure that the Sentinel system is designed, built, and fielded to meet requirements and enable flawless operations. You will be supporting the US government to oversee and provide insight into the software architecture and multi level software designs of a complex system of systems. Your duties wil